Return & Refund Policy

At Vayren Clothing, customer satisfaction is important to us. However, due to the nature of our products, returns and refunds are only accepted under the following circumstances:

Eligible for Return or Refund

You may request a return, exchange, or refund if:

• The product received is damaged upon delivery.

• You receive the wrong item compared to what was ordered.

Conditions

• Claims must be made within 48 hours of receiving the order.

• Clear photos or videos of the product and packaging must be provided as proof.

• The product must be unused, unwashed, and in its original condition with tags attached.

Non-Returnable Items

We do not offer returns, exchanges, or refunds for:

• Change of mind.

• Incorrect size selection by the customer.

• Preference changes after placing the order.

• Minor variations in color due to screen settings or photography.

Refund Process

• Once the claim is reviewed and approved, a refund or replacement will be arranged.

• Refunds will be processed through the original payment method (where applicable) or via bank transfer.

• Processing times may vary depending on the payment method and bank.

Contact Us

For return or refund requests, please contact our customer support team (+923717759580) with your order number and proof of the issue.